Having a website is the most important asset of any company and running a website is not an easy task at all. Regular website maintenance and development are required to keep the site running smoothly and be good for SEO, but that doesn’t mean you should do all the work yourself or hire one person to do everything for you. You need to find the right balance of what tasks are done by you and which ones are best left up to someone else.
Website owners need to make sure they keep their site up-to-date, store backups, and are safe from hackers. So they can hire a website maintenance service agency to take care of these tasks on a regular basis. These companies usually provide a variety of website maintenance packages at an affordable price too.
Choosing the best WordPress website maintenance service agency can be a difficult decision. You want to make sure that your business or organization has access to the best technology and web professionals, but there are so many options out there!
The article below will help you to choose the best website Maintenance service agency for your needs!
What is Website Management Service?
Website maintenance is when a company maintains and updates its website to ensure it is running well and meeting the needs of its users to give a better user experience.
Website maintenance service is an essential & integral part of website development & maintenance. It includes tasks like website software updates service, vulnerability scanning, malware scanning, data backup, data restoration, security patches & so on.
Website maintenance services are typically offered by IT firms or web design companies. These companies provide website maintenance packages to ensure that the websites are performing well and are secure.
Benefits of Website Management Services:
If you’re reading this, either your website is already down, and you need help or want to make sure that it never goes down. If this sounds like a good idea, keep reading. Here, I will give you five great reasons why website maintenance services can make all the difference for your business.
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- Provide a better online user experience as your website will be up to date with the latest technology, software & plugin.
- Increased traffic on your site increases; as a result, it provides high conversion rates for your business. Your site will be more visible since it’s always updated with new content
- It maintains a standard & robust website security to prevent cyber attacks.
- It helps to fix server bugs, broken links, 404 errors & other technical issues.
- You will get 24*7 technical support.
What Types Of Website Management Services Typically Offer By Others
There is no shortage of WordPress website management services Provider companies around us. But not every company provides the same service to its clients. In general, different companies offer the following services for managing your website.
- Website Software Update
- Improving the speed of your website
- HTML errors fixing
- Backing up files
- Basic SEO
- Broken links fixation
- Ensuring all Page’s design consistency
- Website analytics review
What You Will Get From ExertPro’s Website Management Service
ExertPro LLC offers numerous website management services for clients. Whether you require website auditing, website monitoring, or any other website management-related service, you will get every type of service from us. However, our company generally provides the following services for managing your websites.
Now, if you have decided to subscribe to a website maintenance plan, the next step is choosing which features you are looking for in your dedicated website maintenance plans. All the agencies out there are offering a variety of plans, but you have to decide which features fit perfectly for your website. In the next section, we will discuss some of the important features that a website maintenance package should have.
01. Regular Updates
Constant updates are needed to keep them fresh, current, and more attractive for visitors. Regular updates mean: updating current theme/designs, reviewing content/links/images, checking broken links, optimizing SEO, updating social media. Frequent updates are a great way to keep your website safe from malicious attacks. To be honest, one person can’t handle all these tasks regularly. So, here website maintenance agencies play a vital role.
02. Software & plugins update
If you are maintaining a WordPress site then software & plugins updates are a must. WordPress sites run on these software & plugins, these are constantly updating & improving. To cope with these your website have to be updated as well, otherwise, things start to break down. Now, if your website’s functionality is large then you have to use a package of the plugin & also update them regularly. You can give this responsibility to the maintenance agencies peacefully.
03. Scheduled Backups
Despite doing all the necessary things regularly your website can get hacked or mobbed. So, you need a regular backup of your site, but it is a near-impossible task to store the backups of your site on a regular basis. The best thing about a website maintenance package is that they will provide you with a schedule of tasks that need to be completed on your site, as well as backup features if something goes wrong. You should choose a plan which provides both automatic & regular backup.
04. Regular Offsite Backups
What you will do if the online server gets hacked or crashed. Here the physical location will give you backs. Offsite backups are vital for websites that are hosted on a shared server. This type of backup will keep the backup files stored on a server that is not located in the same location as the hosting service. In my opinion, you should choose the plan which offers both online/cloud & offline backups.
05. Website Security Solution
It is needless to mention how much website security is important regardless of the size of your business/company. Choose the plan which provides:
- WAF( Web Application Firewall) for website identity & encrypted connection
- SSL Certificates with updates
- Regular security scan for eCommerce websites,
- Google Recaptcha installation for spam protection.
- Installation of regular software updates & security patches
06. Uptime Monitoring
When a server or web page is inaccessible, it can be problematic for companies that rely on their website for revenue. However, with uptime monitoring, you will know when your website is down and can take steps to fix it before impacting performance. It is a necessary part of the website maintenance plan. The best way to ensure that your website is always up and running is to invest in a professional website maintenance package. Website maintenance packages are designed to offer peace of mind in terms of knowing that your site will be up and running always.
07. Website Speed Checking
Your website speed controls the engagement of your business. This not only helps you keep visitors on your site, but it also helps improve SEO rankings and conversion rates. Speed checking is an important and necessary process of a website maintenance package. It is a monthly job that will monitor the site and identify its current speed. If there are any speed bottlenecks, they’ll be identified and fixed up.
In most cases, website speed depends on hosting. If you want to which hosting provider company is best for you learn from here.
08. 24*7 Technical Support
Technical support is an essential part of any website maintenance package. It ensures that your site is up and running at all times, no matter the time of day. Choose such a plan which holds a good technical team & knowledge base support.
09. On-Page SEO
Another essential service that ExertPro LLC offers is the On-Page SEO service. Our On-page SEO service includes everything like keyword optimization, title tags, Meta descriptions, website structure, and alt text.
To improve your website’s traffic and search visibility, we provide on-page SEO service that really worth it for our clients. Through this service, for each specific keyword, we will optimize the web pages. Also, we offer a blog management service for our customer’s convenience.
10. Content Management
To increase organic traffic of your website you need to upload content from time to time. Apart from this existing content should be updated on a monthly basis. Optimizing images & backlinks helps to boost the loading speed & SEO score of the site. So, make sure your subscribed packages give the whole content management features with ease.
11. Browser Compatibility Test
Browser Compatibility Testing ensures that your website is compatible with the most popular web browsers on the internet- Chrome, Firefox, Safari, Microsoft Edge, Opera, and Internet Explorer. With this type of testing in place, you can be sure that your website will display correctly for the majority of people who visit it. A web browser compatibility test is an important part of any website maintenance package. It’s the only way to determine whether or not your site will work for all users and in all browsers.
12. Website monitoring
Website monitoring is the key component of any website maintenance package. It includes all the aspects that I mentioned above. It is the act of checking the performance of a website over time. Monitoring can ensure that your website is running smoothly and that it does not have any technical issues. The website maintenance package usually includes daily visits to your site, checking for broken links, checking for server errors, monitoring site accessibility, and tracking traffic statistics.
13. Responsive Design and Checking
Now a day’s, one of the most crucial requirements for building a website is its responsive design. ExertPro LLC will help you to create a responsive website. A responsive design website fits and adapts to tablet, mobile, and desktop screen sizes. Our company will build a responsive website for your business, and also we will check your website’s responsiveness.
14. Additional Keyword Research
ExertPro LLC also offers an additional keyword research service to website owners. Keyword research is an important task, and it impacts other SEO tasks. Different type of SEO tasks includes On Page SEO, finding content topics or main keywords, content promotion, email outreach, etc.
15. Search Console Error Fixing
Due to the Google Search Console Error, your website’s specific pages fail to be indexed on Google. And thus the pages won’t be visible on the SERP. However, if your website’s pages go through such a problem, the experts of ExertPro will fix it for you.
16. Adding Shopping Cart And Payment Gateway
Again if you need to add the shopping cart and payment gateway on your website, our company will provide that service too. A shopping cart is one of the necessary features in a business website through which the user can save a product for buying.
And then, according to the customer’s convenience in future, they can make payment for their already saved product. If you want, we can add this feature to your website.
17. Fully Managed Upgrades
If you face any issues with your website or get the configuration request, we will quickly do that for you through our fully managed upgrades service. We will provide you with the business support for your website’s each case or complex component.
18. Hacked Website Cleaning And Spam Protection
Whether you require services for spam protection, cleaning the hacked website, or removing malware, ExertPro LLC will provide all these services. Our expert will replace your website’s malware with recent backup or fresh copies while cleaning the hacked website’s files.
19. Live Chat and Ticket Support
ExertPro LLC provides live chat support for your websites so that your customers can have real-time back-and-forth conversations with the support agents. We will embed the live chat software on your company’s website so customers can easily send their queries to the virtual WordPress assistant. And we will soon reply to your customers on our behalf of you.
20. Stock Image Sourcing And Uploading
Another service our company provides is sourcing and uploading stock images. We provide creative content’s vast library to the users through this service. Also, our expert will perform the stock image sourcing, updating, and other necessary tasks for you.
21. Advance Google Analytics Reporting
Advanced Google Analytics tells how readable reports are made through data collection and procession. The Google Analytics reporting includes custom metrics, custom dimensions and event tracking data collection specific to your websites.
22. Add Features, Booking, Events, Tickets, Membership, etc.
We will do everything for you if you want to add features, booking, membership, events, tickets, etc., to your website. So if you need all these services, you can take service from us.
23. Priority Support
Through the priority support service, we access the private web platform where you will register your company and the other associated requests with your account. The requesters or users on behalf of the company can access the forum.
24. Dedicated Project Manager During Site Development
During your website development, if you require a dedicated project manager who will manage your website 24/7, we will provide that support too. Our expert website manager will always handle your website efficiently during its building.
25. Yearly Site Redesign
So quickly, the website technology and design trends change. Thus almost every year, you may require to redesign your website. And ExertPro LLC will provide you with the yearly site redesign service. For redesigning your website, we will analyze your target audience. And then redesign your website according to you and your customers’ requirements.
26. Integrate With 3rd Party API
ExertPro LLC also offers the necessary 3rd party API integration service. Our company’s API integration developer within your API provider system will create the project and integrate the API framework for your websites.
27. Monthly Progress Report
If you need the service to create your website’s monthly traffic report, ExertPro will also provide that service. You can measure your website’s performance through monthly traffic reports.
However, the website’s traffic reports include everything, like the total number of visitors on your website. The report also comprises where the visitors are coming to your site and how they land on your site.
Monthly progress reports provide a visual of your website’s overall performance. It includes :
- Report of average uptime
- Report of average speed
- Monthly traffic & SEO report
- Performance of plugins & theme
- Security updates
What to Consider Before Choosing Agency for Website Maintenance Service:
In the last section, I have discussed the key features one website maintenance plan can have. Now you will find a bunch of agencies out there in the market providing these features. How do you know if a website maintenance agency is good for your company? There are many things that need to be considered like: experience, quality of service, price, and more. This section will help you choose the best website maintenance service for your business.
Before choosing a website manager to manage your website or take the management service, you must consider several facts. Choosing any company for taking website maintenance service is a significant marketing decision. And you should make this decision considering the following factors:
1. Consider your Project Size
Considering the project size is the most important thing beyond the website development skills and marketing. If a firm builds only small sites until now, it will risky for them to make a large site. So don’t put your dollar at risk.
2. Define your Project Goals
Based on the major functional areas of your project, you can break down your goals into different parts. Some areas are technology, marketing, content, advertising, and design.
3. Well-Planned Website Maintenance Plan
A well-structured website maintenance plan should cover a variety of things, from software/plugin updates and content updates to security. Subscribe to the agencies that provide a well-structured plan with these basic features.
4. Pricing Plans
Finding a company that perfectly fits your budget is a vital part of this process. If you want a basic website monitoring plan then go for a regular plan that every company provides. Otherwise, choose a plan that provides advanced features- development support, customized reports & analytics, Digital Marketing service & so on. The main goal is to consider a website maintenance service that holds a variety of pricing plans for small to enterprise companies.
Whether your project is tiny, medium, or large, you should choose the website company that will offer you the best service within your budget. Thus another crucial considering factor is the price of the company. Usually, a website management service provider like ExertPro LLC will offer you a monthly and single pricing plan for managing your website.
5. Provide Everything You Need
Now, this point is partially related to the pricing plan. If you are a new business owner then initially you don’t have to look for advanced features. Look for a service that provides your desired features like:
- Software/plugin update.
- Online/Offline Backups
- Security & spam protection
- Website uptime & loading speed monitoring
- 24*7 technical support
6. Choose an Expert & Experienced Service:
Finding an agency – “Expert” with “Experienced” is not an easy task at all. As a business owner, you have to do your best if you want to cope up with the demands of your customers. This is why it’s important to find a service that specializes in website maintenance.
How many technical experts are available in the company indicated their professionalism & expertise towards their service. You need to find a company that is trustworthy and experienced so that they can understand your goals & deliver you the best solution possible.
7. Watch the Contract Terms
To protect the business and lay within specific requirements, definitions and timetables, the most important thing is to watch out for the company’s contract terms. The contract should include the start and end date of the service as well as other requirements.
So before choosing the best website management service provider, you need to consider the above factors and determine your needs. Which type of service do you require? First, determine that and choose the best website management agency to ensure the most incredible service.
8. Choose a Reputable & Reliable Company:
It is necessary to find the right company to take care of your website because it can make or break your business. When looking for a reputable & reliable company to choose website maintenance agencies:
- Analyze authentic customer reviews on top-rated review sites and also look at their social media appearance & activity.
- Make a contact with their older client regarding their technical services.
- Research on their current projects, timelines & progress report.
- Compare their service plan.
- Before subscribing to any company, you can go for a test drive to their customer service.
Why Should You Hire an Agency Except for an Individual?
Hiring an agency for your website maintenance service is the best way to ensure that you are getting the most out of your site. The benefits of working with a website maintenance agency include having multiple experts on hand to cover different areas and the team being able to provide more in-depth service as they have more resources. For one thing, you can focus on running your company while they take care of the rest!
1. Expert Guidance
The main reason to hire a maintenance agency is to get an overall technical team who knows the latest web standards, technology, and best practices and is in tune with your industry. They can advise you on what to change to ensure that your website functions well, loads quickly, and works across all devices! In short, you don’t need to worry about your website’s updates & maintenance anymore.
2. Updated Resources
It gets difficult for one to focus on the other aspects of the business also updated about the latest technology. Another reason to hire a team for website maintenance is that they have the resources and manpower to ensure all areas of your site are covered – from content to design, from functionality to security – everything! Web technology is all about doing new things in an optimized way. Web maintenance agencies are always updated about those new things & they have resources & tools to implement technics for website development.
3. Cost & Time Effective
There is a dilemma between hiring agencies or employees. I must say, hiring an agency is generally more cost-effective than hiring one person to handle all aspects of site management and development. Website maintenance is a broad term that describes all the tasks required to keep your website healthy and performing at full capacity. In-house staff might be able to maintain some aspects of your site, but it takes a team effort of specialists to manage all the areas involved in maintaining a website.
4. Customer Support
Another advantage of hiring agencies is their 24*7*365 customer support. Whenever your customers or audience face any technical issues like 404 error, unsecured connection, this support team will help you at any time you need.
Conclusion
Your website is your most valuable marketing asset. It needs to be monitored, updated, and maintained for you to not only keep up with the latest technology but also stay competitive in today’s market.
If you are considering hiring a website maintenance agency, it’s important to know what features and services they offer. When choosing an agency to provide website maintenance service for your company make sure they have experience working with other businesses like yours! Your business deserves only the best from their website Maintenance service provider.
We hope this article will help you to conduct research on how to choose the best website management service.
F.A.Q:
What is a Website Management Service?
Website management includes various services like building a website and maintaining and updating the website’s security.
Website Maintenance service features are:
- Regular updates
- Schedule Backups
- Regular Offsite backups
- Website security solution
- Software & Plugin updates
- Uptime monitoring
- Website Speed Checking
- Monthly Progress Report
- Content Management
- Browser Compatibility Testing
- General Website Monitoring
- 24*7 Technical Support
How Much Does Website Maintenance Cost?
The cost for maintaining a website can vary widely depending on the type of website you have and the number of updates needed per month. Website maintenance ranges from $5-500/monthly depending on the level of expertise required and the size of the website & also for the website types. The more complicated or bigger your website is, the more expensive it will be to maintain it.
What is Included in Monthly Website Maintenance?
The monthly maintenance plan includes a number of tasks, including:
- Search engine optimization
- The content update and content syndication
- Website security and malware protection
- Alternative app development and website design
- Monthly uptime & speed checking report
Why Should You Hire an Agency?
Hiring a web maintenance company is a better option because you don’t have to worry about bad code or any other technical issues. A professional website maintenance company will make sure that your website is updated regularly and gets the latest security updates as well as regularly updating the content. In addition, you’ll also have someone to take care of any backend issues as well as marketing tasks for you.
Can You Pay Someone to Manage Your Website?
Yes! You can pay someone to manage your website. Whether you are building a new or existing website, you can manage your website by paying someone. Different agencies like ExertPro LLC have already designed many offers for you to manage your website.
How is Website Management Done?
The website manager performs several tasks for website management, such as determining available resources for your website and choosing the content management system. Also, you must create content, seek help for website management, monitor your website’s traffic, and make the necessary adjustments.
Why Do We Need Website Management?
You need to manage your website to provide your user with a consistent and best online experience. If you properly manage your website, visitors will be able to navigate their required information easily. Also, the viewer will get a positive experience from your website.
